The Cisco Learning Credits Program provides the means to simplify training procurement, enabling customers to:

• identify training requirements
  
• develop a training plan
  
• purchase training in the form of credits

These credits provide access to high quality, authorised training delivered by participating Cisco Authorised Learning Partners worldwide. Since Cisco Learning Credits are an offering on the Cisco price lists and from Cisco Solution Distributors, they may be purchased with a hardware, software or services order, or as a standalone item. Each Cisco Learning Credit pays for $100 USD worth of Cisco training and may be redeemed with a participating Cisco Authorized Learning Partner for up to one full year from the date of activation. All Cisco courses (Instructor Led Training, and custom courses) offered by Torque IT are eligible for redemption.

Benefit from integrating training from the start
By integrating the relevant training with your network solution, you gain the most from your investment faster -increased productivity reduced cost of network ownership and accelerated adoption of advanced technologies for a competitive edge!

Offering the unrivalled ability to purchase, redeem and manage Cisco authorised training, Cisco Learning Credits empower you to better optimize your Cisco network investment and benefit from a well-trained IT staff. Specific benefits include:

• Secures Training Budget, eliminate the need to allocate funds for training on an ad hoc basis by encouraging the purchase of training concurrent with initial purchase.
  
• Simplify PO Process. Administrative costs decreased by reducing need to open multiple POs.
  
• Simplifies the administrative link between the customer and Torque IT.
  
• Increased Competitive Advantage.
  
• Learning Credits Management Tool, provides a single location to manage and track the Cisco Learning Credits.

Your Cisco network investment is only half the story. Optimizing it is the other half. Now, purchasing the training you need to get the most out of your Cisco network and gain greater productivity for your organisation is easier than ever.

How to purchase Cisco Learning Credits?

If you are able to purchase directly from Cisco, or if you purchase through one of the Cisco Value Added Resellers, Cisco Learning Credits may be purchased along with your equipment, or as a stand alone order, with part numbers and pricing listed on the Cisco Global Price List.

Who can help me to determine how many Learning Credits I will need?

Torque IT offers a consultative, “Training Needs Assessment” service that is complimentary and can help you identify your network training needs and to develop a training plan.

Do I need to know what courses I am going to take before I buy Cisco Learning Credits?

No, you do not have to know the courses beforehand; however it is highly recommended that you work with your accounts manager at Torque IT who has the tools and the knowledge to help you assess and create a training plan that is fit for you.

How soon can I use my Learning Credits, are they immediately available?

Your order for the Learning Credits must go through approval and booking and invoicing process before the Credits are activated and become available for use. This process can take up to 5 business days from the time the order is sent to Cisco for processing. Only after activation will your credits be available for Torque IT to claim.

What do I have to do to use my Cisco Learning Credits?

To use your Learning Credits, you must supply Torque IT with your Cisco Sales Order (SO) number as your method of payment when you register for your class.

Can I use Learning Credits to pay for Certification Exams?

No, Learning Credits can only be used to pay for training and labs that lead up to the certification exam. Learning Credits are not accepted by the testing facility as payment for exams.

Do Learning Credits expire?

Yes, Learning Credits expire 365 days from the date they are activated on the Learning Credits Management Tool.