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Introduction to Unified Communications
 

For those individuals who would like to gain the necessary skills to implement, operate, configure, and troubleshoot converged IP network. (This includes Cisco Unified Communications Manager, quality of service (QoS), gateways, gatekeepers, IP phones, the integration and troubleshooting of Cisco Unified Communications applications specifically the Cisco Unity Connection and Cisco Unified Presence applications and utilities on Cisco routers and Cisco Catalyst switches)

Unified Communications
 
CI-ICOMM Introducing Cisco  Voice and Unified Communications Administration v8.0
CI-CVOICE Implementing Cisco Unified Communications Voice over IP and QoS v8.0
CI-CIPT1 Implementing Cisco Unified Communications Manager, Part 1 v8.0
CI-CIPT2 Implementing Cisco Unified Communications Manager, Part 2 v8.0
CI-CAPPS Integrating Cisco Unified Communications Applications v8.0
CI-TVOICE Troubleshooting Cisco Unified Communications v8.0
CI-UCAD Cisco Unified Communications Architecture and Design 
CI-UCCXD Deploying Cisco Unified Contact Centre Express  v3.0
CI-CUDN Cisco Unity Design & Networking
CI-ACUCM Administering Cisco Unified Communications Manager 7.0
CI-UCM70 Implementing Cisco Unified Communications Manager V 7.0 Features
CI-IIUC2 Implementing Cisco IOS Unified Communications Part 2
CI-IUC Implementing Unified Messaging  


 Sean Evans
 Business Unit Manager

 sean.evans@torque-it.com

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